Duties and Responsibilities工作职责:
-Check, tag, and store luggage or guest items delivered to the luggage storage room by bell and door attendants.
检查,标注和存储行李或由应接服务员和门僮送到行李储存间的客人物品。
-Ensure all claim checks are matched with luggage tag on the item being retrieved.
确保所有收到的行李与行李牌相符。
-Inform the Front Desk Manger or Manger on Duty and Security immediately of lost items.
及时将遗失物品通知前台经理或值班经理和保安部。
-Maintain luggage and baggage storage room in a neat and orderly manner.
保持行李存储间整齐干净。
-Promote team work and quality service through daily communications and coordination with other departments.
通过与其它部门的每天沟通和協作促进团队合作和高质服务.
Required Skills –
技能要求
-Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
拥有在与他人交往时大多数时间所使用的沟通技能;完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。
-Able to read and write English
能够读写英语
Qualifications –
学历
-High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent
具有高中或酒店行政管理,酒店管理或相关的职业证书。